Roll N Roaster Still Keeping Change from Gift Certificates

Back last year there was a letter to the editor in the now defunct Brooklyn View newspaper about how Roll n Roaster decided to keep the change from a gift certificate. The person was very upset as you can read here: Roll N Roaster keeps change from gift certificates

It looks as though their illegal policy still has not changed at all and they are berating customers who demand their change. GerritsenBeach.net received an email that explains an incident but its being withheld until they want it published.

Customers who buy these coins from RnR are told they are as good as cash, with no other disclosure.

The FTC has said “Consumers have a right to know when gift cards come with strings attached,”  “If fees or restrictions apply, gift card issuers must fully and clearly disclose them.”

I’m not sure why Roll N Roaster uses gift coins, most retailers use gift cards. They use them to disclose the terms in using them.

I’m sure if Roll N Roaster disclosed that no change will be given no one will buy them.

8 comments to Roll N Roaster Still Keeping Change from Gift Certificates

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